Refund Policy

Every new team gets a 7-day trial without a card, so you can see the data for your territory before you pay anything.

14-day refunds

If UCC Scout isn't right for you, ask within 14 days of a charge and we'll refund that charge in full. This applies to the first payment and to renewals, on every plan. Write to support@uccscout.com from the email on the account, or reply to your receipt.

Cancelling

You can cancel any time from Plan & Billing, under Manage billing. The plan stays active until the end of the period you've paid for and then stops; nothing else is charged.

How refunds are paid

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Refunds go back to the card or account you paid with, usually within 5 to 10 business days, and you can also ask Paddle for help with any order at paddle.net.

See also our Terms of Service and Privacy Policy.